How to recover a deleted files in OneDrive

If you accidentally delete a file, not all hope are lost as you have not one but 2 recycle bin.

If you on purpose click on "empty my recycle bin" in the first recycle bin, files are not going to the second stage recycle bin. They moved to the second stage after being a long time in the first recycle bin

First stage recycle bin

It's the main one.

How to acces it?

Open Onedrive on your web browser

In the left part, click on "recycle bin"

 

You will see this screen

 

Click on the file you want to restore and click on "restore"

 

Second stage recycle bin

If your recycle bin look like that, still some hope

 

Click on the link "Second-stage recycle bin" at the bottom of the screen

 

Select the files you want to recover and click on restore

If the second stage recycle bin is empty, please contact IT, we still can retrieve some data in the back up