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Multi-Factor Authentication (MFA) is a way to add an extra layer of security.

There are several methods to use MFA. We are using the phone and authenticator app which will work with our new EORTC VPN SSTP connection.

What do I need?

You will need your PC/ laptop and your smartphone.

The authenticator app is the preferred one, but know that you will need to install an app on your smartphone.

Where do I begin?

  • Select one of the methods available and select add as shown below (as an example we selected the authenticator app)

Phone method

This option will basically ring you on the phone number that you registered and provide you with a code that you will need to enter.

Note that this is what a pound key looks like.

Authenticator app

Step 1: Installing the Authenticator application on your smartphone.

Authenticator for android or go to the Google Play Store and search for “Microsoft Authenticator”

Authenticator for Apple from the App Store

When the installation is done, launch the Authenticator app and select the “next” button

Step 2: Linking the app to your account

On the PC, some information is provided on how to use the app. Click “next”.

A QR code is shown on your PC/ laptop screen as shown in the image below.

Launch the Authenticator app from your smartphone. Click on the 3 dots and select “add an account”. Select “work account” and Scan the QR code. Use the camera on your smartphone to scan the QR code. Most smartphones have as QR scanner built in. Focus on the QR code and it should display a link).

The app will provide a code.

Go back to the PC/ laptop

Select “next”

Open the notification and click on “approve “ on your smartphone or enter the 6 digits code provided by your smartphone on your computer

Click on “next” on your computer to finish.

Notify IT that you are ready for MFA by registering here

Now, once MFA has been activated for you by IT, you will be required to authenticate your login.

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