MFA - Multi-Factor Authentication (authenticator app & phone)

Multi-Factor Authentication (MFA) is a way to add an extra layer of security.

There are several methods to use MFA. We are using the phone and authenticator app which will work with our new EORTC VPN SSTP connection.

What do I need?

You will need your PC/ laptop and your mobile phone.

The authenticator app is the preferred one, but know that you will need to install an app on your mobile phone.

Where do I begin?

Head over to your security info page: https://mysignins.microsoft.com/security-info
Click on “add method”.

Select one of the methods available and select add as shown below (as an example we selected the authenticator app)

Authenticator app

Step 1: Installing the Authenticator application on your mobile phone.

Authenticator for android or go to the Google Play Store and search for “Microsoft Authenticator”.

Authenticator for Apple from the App Store

When the installation is done, launch the Authenticator app and select the “next” button

Step 2: Linking the app to your account

On the PC, some information is provided on how to use the app. Click “next”.

A QR code is shown on your PC/ laptop screen as shown in the image below.

Launch the Authenticator app from your mobile phone. Click on the 3 dots and select “add an account”. Select “work account” and Scan the QR code. Use the camera on your mobile phone to scan the QR code. Most mobile phone have as QR scanner built in. Focus on the QR code and it should display a link).

The app will provide a code.

Go back to the PC/ laptop

Select “next”

Open the notification and click on “approve “ on your mobile phone or enter the 6 digits code provided by your mobile phone on your computer

Click on “next” on your computer to finish.

Phone method

This option will basically ring you on the phone number that you registered and an automated voice will ask you to confirm it’s you logging in by pressing the pound/ hash key.

Note: that this is what a pound/ hash key looks like.

Don’t use a fixed line phone number as you might not always have access to that one.

Once you have provided a phone number continue following the instructions and it will try to call you on that phone number.

Press the pound key when asked and once all this finished successfully you are good to go.