All investigators and implicated staff in activated centers will be provided with an ORTA/RDC username and password to access the VISTA RDC system. The type of access that will be given will depend on what was reported on the "Signature and delegation of responsibilities Delegation of Authority Site Responsibility Log" document that was provided to the EORTC HQ at time of site activation. Some users might have the right to complete, approve (sign) and send forms while other users might only be authorized to complete forms, without having the possibility to approve and send them.
Important note: forms that are not approved and not sent are not visible to the EORTC Data Managers. It is thus important to approve and send the forms as quickly as possible after completion in order to avoid delay in data validation by EORTC.
Users who are already member of the EORTC can use their existing ORTA/RDC username and password. For the other users, ORTA/RDC usernames and passwords will be attributed using the signature log.
If needed however, a username and password can be requested on the RDC website (https://rdc.eortc.be; 'Request username'). An Account request form has to be completed with the details of the person, institution and study number. Your new username and password will be sent to you by e-mail within a few days.
Note: Passwords expire after 90 days. However, you don't need to connect every 3 months to change your password. When you connect with an expired password, the system will ask you to choose a new one. Changing the password periodically is a security feature of the system. Choose whatever password you like, but with at least 6 characters. A combination of alphanumeric characters is preferable.
In case you have forgotten your password, a link is provided to request it. Your password will be sent to your email address.