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  • Created by Former user , last modified on 15 Jul 2016
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Account

The sponsor creates the account for all users of the system based on a unique email address. After creation the user receives an email with a temporary password to access Vista Trials.

Login

The login requires the (unique) email address linked to the account and the password.

Temporary password

Creation

A temporary password is generated by the sponsor and provided by an automatic email. This temporary password allows a user to login and to set a personal password. It does not provide access to the Vista Trials modules.

Expiration

The temporary password is valid for 24 hours. If no personal password has been created within that time, the temporary password expires and a new one has to be requested.

Password

Creation

At initial login with a temporary password the system requests you to create a password.

The password must contain at least 8 characters and minimum

  • 1 upper case
  • 1 lower case
  • 1 digit
  • 1 special character

The system does not allow to reuse one of the previous 5 passwords linked to an account. This includes the temporary and current password.

Edit

At any time a user can access their account details and opt to edit the password.

Expiration

The password expires after a period of 90 days. During the first login after this expiration interval the system requires you to enter a new password.

Locked account

After three wrong consecutive password entries the system locks the account. An email with a re-activation link is sent to the user in order to unlock the account.

Log off

An automatic log off occurs after an idle period of 15 minutes.


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