When during the source data verification of a form discrepancies are found between the data reported in the form and the source data, an electronic CRA query should be created for the applicable field.
A CRA query can be created on each field of each form with status 'sent' which is not yet ticked as 'source data verified'.
The query question should be typed in the 'question' field and should be saved.
The CRA query is automatically sent to the principal investigator (or an authorized staff member), but can still be deleted in case of mistakes.