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Account
To access the system each user needs an account which is created by the sponsor based on a unique email address. The user receives an email with a temporary password to access Vista Trials.
Login
The login requires the (unique) email address linked to the account and the password.
Temporary password
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Forgot password
The login screen contains a 'forgot password' link which provides the option to request a new temporary password.
The account is reset and an email is generated providing the user with a new temporary password.
Create password
At initial login with a temporary password the system requests you to create a password.
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- 1 upper case
- 1 lower case
- 1 digit
- 1 special character
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Edit password
At any time a user can access their account details via the user name displayed in the header of the screen and opt to edit the password.
Expiration
The password expires after a period of 90 days. During the first login after this expiration interval the system requires you to enter a new password.
Locked account
After three wrong consecutive password entries or when the temporary password has expired (only valid for 24 hrs) the system locks the account. A user can unlock the account via the forgot your password link.
Log off
An automatic log off occurs after an idle period of 15 minutes. A user can manually log off via the log off button in the header.
When a session is about to expire a message will be displayed in the left lower corner of the screen.
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