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Initially, a temporary password is generated and provided by an automatic email. This temporary password allows a user to login and to define a personal password. It does not provide access to the Vista Trials modules.
Forgot
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password
Via the link The login screen contains a 'forgot your password' on the login page a user can link which provides the option to request a new temporary password.
An email will be The account is reset and an email is generated providing the user with a new temporary password.
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- 1 upper case
- 1 lower case
- 1 digit
- 1 special character
The system does not allow to reuse one of the previous 5 passwords (not including the currect password) linked to the account.
Edit password
At any time a user can access their account details via the user name displayed in the header of the screen and opt to edit the password.
Expiration
The password expires after a period of 90 days. During the first login after this expiration interval the system requires you to enter a new password.
Locked account
After three wrong consecutive password entries or when the temporary password has expired (only valid for 24 hrs) the system locks the account. A user can unlock the account via the forgot your password link.
Log off
An automatic log off occurs after an idle period of 15 minutes. A user can manually log off via the log off button in the header.
When a session is about to expire a message will be displayed in the left lower corner of the screen.
